Feb. 15th, 2007

sylvar: (Default)
Quoted from a post I sent to our internal blog:

This afternoon at 1pm, we thought it was fixed.  For half an hour, we had absolutely no dropped packets.  I announced to our customers that we had fixed the problem.  And now we're back to regularly dropping 5-10% of the pings, which renders our database system pretty much unusable.

And tomorrow morning is our regularly scheduled meeting with our library-automation customers.  I can't imagine they will be as supportive as my bosses, who have been thanking me, literally applauding me, telling each other on the record how lucky they are to have me, and talking about possibly giving me an extra paid day off.  But who knows?  I'll just have to show up and find out.  
sylvar: (Default)
Three things that I accomplished today:
  • Used smokeping to help convince our vendor that there was a network problem.
  • Explained to a totally unrelated vendor that now was not a good time for his call; hung up.  Then, two minutes later, explained to the same guy that we were about to bring our entire network hard down for emergency maintenance and I needed to call all of my customers to notify them before it actually happened.  (He got the subtle hint that time.)
  • Drove to the airport post office to send last-minute applications (and a few bills, some of which were overdue).
Three things that made me happy today:
  • Hanging out with Jodi, Jon, and Suzanne after dinner.
  • Cheap-ish chocolate in an after-VD sale.
  • Getting a free day off for tomorrow (now why don't I have an emergency fun plan?

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