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[personal profile] sylvar
Instant Service FAIL

Date: 2009-08-18 06:19 pm (UTC)
From: [identity profile] tiger-stripes.livejournal.com
Definitely a fail :)

Correction...

Date: 2010-01-27 05:17 pm (UTC)
From: [identity profile] hankejh.livejournal.com
Seagate Fail -- their agents didn't pick up. InstantService cannot force Seagate's agents to do anything.

Re: Correction...

Date: 2010-01-27 05:31 pm (UTC)
From: [identity profile] sylvar.livejournal.com
I never said InstantService(tm) failed. I said "Instant Service Fail" -- i.e., someone (Seagate, in this case) offered, and failed to deliver, service that is instant.

Though, given that the company chose to use StudlyCaps to name itself, I think your reading of it is probably pretty common.

Re: Correction...

Date: 2010-01-27 09:16 pm (UTC)
From: [identity profile] hankejh.livejournal.com
;) plus the big FAIL added above InstantService's logo visually attributes FAIL to InstantService rather than Seagate. See you in h311 Seagate!

Re: Correction...

Date: 2010-01-28 12:12 pm (UTC)
From: [identity profile] sylvar.livejournal.com
OK, fair enough -- and now that I recognize you, perhaps the new owners would take a suggestion from me via you? It would be pretty easy to remove the location bar, and only display the InstantService logo AFTER Seagate takes the call. That way, the brand is protected from misassociations like this. :)

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