Stupid vendor tricks

[sylvar]

In February, I asked one of our major vendors for a quote. Today they cancelled the ticket, saying that they don't add features to that version anymore and that I should buy the new version.

Ahem. Some points:

• We've already signed a contract for the new version, a fact of which they ought to be aware.


• Remember I said I opened the ticket in February? Notice I didn't say 2003?


• ...or 2002?


• ...or 2001?

That's right, they've been sitting on a potential contract since February 2000, THREE AND A HALF YEARS. And then they tell me that product is deprecated.

That, ladies and gentlemen, is chutzpah.

Comments

[h-postmortemus.livejournal.com]

Well see, it's your fault for not following up with them. Yeah, that's it. You hurt their feelings!