sylvar: (Default)
sylvar ([personal profile] sylvar) wrote2003-08-04 04:18 pm

Stupid vendor tricks

In February, I asked one of our major vendors for a quote. Today they cancelled the ticket, saying that they don't add features to that version anymore and that I should buy the new version.

Ahem. Some points:


  • We've already signed a contract for the new version, a fact of which they ought to be aware.

  • Remember I said I opened the ticket in February? Notice I didn't say 2003?

  • ...or 2002?

  • ...or 2001?



That's right, they've been sitting on a potential contract since February 2000, THREE AND A HALF YEARS. And then they tell me that product is deprecated.

That, ladies and gentlemen, is chutzpah.

[identity profile] h-postmortemus.livejournal.com 2003-08-07 10:49 am (UTC)(link)
Well see, it's your fault for not following up with them. Yeah, that's it. You hurt their feelings!